Neuk Membership Privacy Policy

To hear this policy read out, please click here: Privacy Policy Audio

This privacy policy sets out how Door in the Wall Arts Access CIC uses and protects any information that you give Door in the Wall Arts Access CIC when you sign up to become a member of Neuk Collective.

Door in the Wall Arts Access CIC is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when signing up, then you can be assured that it will only be used in accordance with this privacy statement.

Door in the Wall Arts Access CIC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from: May 2023

What we collect

We may collect the following information:

• name
• contact information including email address and postal address
• whether you agree to the membership rules
• whether you have requested accessible format documents
• Any information you include in your membership registration form

What we do with the information we gather

We require this information to understand your needs, and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• To create and send you your membership pack
• To create and maintain your listing on the Member Directory (www.neukcollective.com/artists)
• To feature your work as part of our online artist showcase
• To select work for exhibition
• We may use the information to improve our products and services
• We may periodically send newsletters with news about Neuk and Door in the Wall Arts Access CIC, new programmes or services, opportunities or other information which we think you may find interesting using the email address which you have provided.
• We may also contact you if we need to ask you questions (e.g. about your listing, your work for an exhibition, etc.)

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Information for funders

As a CIC we are required to report back to our funders. We may provide them with the following:

• Number of people using or commissioning services
• Type of services used or commissioned
• How much service users or commissioners pay for services
• Location of service users or commissioners (e.g., if Scotland-based)
• Whether and what protected characteristics service users have
• Feedback from service users and commissioners
• Other service user or commissioner information

This information will always be anonymised unless you give permission otherwise.

Requesting your information

You may request details of personal information which we hold about you under the Data Protection Act 2018.

If you would like a copy of the information held on you, please write to:

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Cancelling your membership

If you would like to cancel your membership, please email neuk@doorinthewall.co.uk

We will cancel your membership and delete any information we have stored on you within 14 working days. 

If you have any questions please contact us at neuk@doorinthewall.co.uk